Why is it that the hardest part of the job is dealing with people?

Last night in the office, I heard a post-90s boy give some career choice suggestions to the intern girls in the same group, in which he said that the last thing he wants to do is always deal with people, which feels difficult and will consume a lot of time and energy.

Of course, he himself is doing technology, this professional attribute may be doomed not to favor external public relations social networking, etc., internally also only want to be a quiet code writing of beautiful men, girls do not understand, ask why, boys said, because there is a lot of uncertainty, and many people communicate, the decision is in each other's place, so it will be difficult to make decisions and decisions on their side, the most important thing is tired.

When I heard him say these words, although Latest Mailing Database the intern girl may not understand, I can deeply empathize.

In the position of product manager, the most enjoyable time for me is when quietly drawing and designing prototypes, the process feels that the heart is slowly quiet, and the most reluctant but necessary thing for me is the coordination of internal and external promotion, especially for people who are originally introverted and not social in life, that kind of obvious dislike but have to put down their reticence and desperate to move forward, that state is probably only in the work, facing a lot of unavoidable and reluctant, But I know that even if I don't like it, I have to do it.

So what is the difficulty in dealing with people, the following will be my personal experience of several situations to share with you:

The other side relies on the old and sells the old

The first time I felt this kind of trouble was in the last company, relying on the old and selling the old does not mean her old age, but by entering the company for a long time, defying everything with the attitude of an old employee, making it difficult for people to communicate.

At that time, we planned to hold an offline roadshow to promote and convert users for our platform. The preparation of the event needs to purchase some supplies and on-site lottery gifts, etc., so after the procurement side lists the list and submits the OA, the progress is stuck on the purchasing manager's side, because the items are purchased online, there is also a delivery transportation time in the middle, in order to ensure that the items are in place before the event, of course, I hope she places an order in advance, just in case. Although the above leaders have been approved, but the purchasing manager is delayed, offline we have also gone to find several times, nine times out of ten are not in the workplace, and WeChat messages are almost not returned.

Before us, the first contact with her was our UI designer at that time, because it was going to be a roll-up, so the UI designer communicated with her about printing, which is said to be quite difficult, and we inquired whether other departments had encountered the same problem in procurement when doing activities, and colleagues in the brother department also expressed the same feelings and wished us a smooth communication.

Later, I went to her workstation under the guidance of my colleagues, and after describing the situation to her, I only received a reply of "I know", and there was no follow-up. At that time, we told the product director above about this matter, and the director said that it was really not okay to find the leader above her, maybe she was an old employee, and she had a sense of superiority. We even planned that if she didn't move anymore, we would have a male colleague in the same group go to her and see if it would work better...

Later, the afternoon before the event, the items were in place, and everyone's hearts were finally released. In the middle of the way, we also added some on-site drinking water and fruits, but because we thought that she was in trouble with this purchase plus the amount was not large, we procured it ourselves and then went to reimburse it.

What's even more incredible is that we purchased 10 mobile phone holders as prizes for the commemorative prize, and the purchasing manager opened a mobile phone holder after the goods arrived, unwrapped and used it... When we went to collect it, we checked the quantity and found that there was one less, and at the same time, we saw that there was an opening on her table, and she handed it to us and said, "Take it away", but the problem is that the packaging is disassembled, how to give it to others as a prize?

The end of the matter was that we bought a few mobile phone racks at our own expense as a prize supplement, and we did not ask for the one she took apart and used herself, and left it to her after the matter was explained.

It was the first time in my job that I was tired of communicating with people, and I was impressed. Looking back now, it may also be related to people, our style of doing things is to take precautions, prevent risks before they occur, and the other party may really be a person who is not in a hurry, but also may be that the company's overall procurement matters are too much, and she also needs to deal with it in batches.

But in any case, we can't decide or even predict the personality and work style of the other party's communication staff, we can only do the things that can be controlled within our own scope to the extreme, and the rest of the uncontrollable, although there is pressure, more often than not, can only be the inner torment.

It is difficult for the other party to withdraw

The second time I was impressed was that on the eve of a planning report, I had agreed with the CEO to communicate at 10 a.m. the next day, and the technical structure part of the PPT, the technical manager had not given the content. We were in two office locations, and during the day he had a special job to deal with, so our projects were all carried out by him using off-hours, and I remember that it was said that eight or nine o'clock was given, so I waited at the company, hoping that after he finished, the final version was merged. Later, from six or seven o'clock to eight or nine o'clock, I waited until 2 o'clock in the morning to receive two technical architecture PPT, and I contacted several times in the middle, and the other party said that there was another half an hour, and I was even worried that he was asleep while drawing.

In fact, this type of communication is not to make me tired, and more often than not to bear it, that feeling is to hate can not do it themselves, because the other party also has a lot of things, are embarrassed to urge again and again, after all, I am still a shy person, in addition to work, never so repeatedly to ask what things, and in this position, things are the need for you to push forward, there is no choice.

After that period of staff shortage, many things can be 10 minutes but need to wait for each other's difficult time all day, now more is, unless forced, otherwise as long as you can solve or partially solve things by yourself or through others, do not rely on each other, recalling the days when you often communicate until late at night, there are still palpitations in your heart.

This situation may not only be the reason for the other party, but also the improper arrangement of the company's resources. And in addition to me, other colleagues and leaders also feel that there is resistance in communicating with each other, and in this situation, the only thing we can do is to minimize our dependence on it, unless it is a last resort.

The other side is vague

This situation occurred in a communication between me and my superiors, and the reason was that I and another colleague communicated on a weekly rhythm about an event, and there were some questions, so I hoped that the superior leader could participate in and give us some guidance. Before the end of the night I asked the other party if it was possible to go to the customer's side at 6 o'clock tomorrow, so he was not sure to participate, and then I communicated with my colleagues, can I adjust the time to the day after tomorrow to facilitate the leadership to participate together, the colleague said no problem, so he chose tomorrow at 6 o'clock and the day after tomorrow at 4 o'clock two time periods for choice.

When I asked the leader on WeChat, I first explained the situation, and then asked if it was possible to participate at 4 o'clock the day after tomorrow, because I wanted him to participate together, if he did not arrange, we would transfer the time to the day after tomorrow, if he had an arrangement, we would still be the original plan.